iHeal Wellness Therapy & Consulting, LLC | Teletherapy Services | Silver Spring, MD

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Engagement and Effective Practices with Mandated Clients

Total credits: 3 Category 1 CEs

Categories:
Professional growth and development, adults, adolescents, couples & families.
Instructor:
Dr. Shannon R. Jordan, LICSW-C, LCSW
Course Levels:
Intermediate
Duration:
3 Hours
Target Audience:
Social Workers, LCPCs, and Psychologists
Date:
Sun, Oct. 25, 2026 – 1pm to 4pm EDT
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What does this training explore?

This 3 hour interactive training explores the unique challenges and opportunities in providing clinical and case management services to mandated clients. Participants will examine the dynamics of coercion and motivation, learn engagement strategies that foster client autonomy, and explore ethical dilemmas commonly encountered when balancing legal mandates with professional values. Through case examples, discussion, and skill practice, participants will develop culturally responsive approaches to enhance therapeutic alliance and treatment outcomes in mandated care settings. 

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

  • Identify the core characteristics and challenges of mandated clients within various systems (e.g., criminal justice, child welfare, mental health).
  • Apply engagement and motivational techniques (e.g., Motivational Interviewing, trauma-informed approaches) to build rapport with resistant or ambivalent clients.
  • Analyze ethical dilemmas related to confidentiality, informed consent, and dual obligations in mandated treatment.
  • Integrate culturally responsive and strengths-based interventions to promote client accountability and self-efficacy.
  • Develop collaborative treatment and documentation strategies that satisfy both client-centered and court-ordered requirements.
iheal wellness professional development seminar
upcoming trainings online therapist in Silver Spring MD 004

iHeal Wellness Continuing Professional Education

Engagement and Effective Practices with Mandated Clients, course # 6733, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Dr. Shannon Jordan as an individual course. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE course approval period: 6/26/2026 – 6/26/2028. Social workers completing this course receive 3 Category I continuing education credits.

To receive ACE credit, full attendance is required. No partial credits will be given for partial attendance. 

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To make an appointment for individual teletherapy with any of our therapists,
please call our office at 301.941.heal or email us at care@ihealwellness.com

Contact Us

Take your clinical skills to a new level. If you work with mandated clients… Don’t miss my CEU webinar on Engagement and Effective Practices with Mandated Clients.